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  Frequently Asked Questions

 

 

 

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How Do I Change My Password?

 

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How Do I Administer My Web Site Settings?

 

  • To use all of this server appliance's email capabilities, individual users must configure their email applications to send and retrieve email through the web server.

    Make sure the following information is entered into the email program used on each registered user's computer:

    1. Email address
      The format is <yourusername>@<yourdomain.com>, (e.g., admin@mynetlink.net) where <yourusername> is the user name assigned to you as a registered user (for example, "admin"), <yourdomain.com> stands for the fully qualified host name of your site (for example, "mynetlink.net"), Obtain this information from your system administrator.
    2. SMTP Server
      The format is <yourdomain.com> (e.g., "www.mynetlink.net").
    3. POP3 or IMAP Server
      The format is <yourdomain.com> (e.g., "www.mynetlink.net"), same as the SMTP server setting.

    Note: Occasionally, an email application asks for an "incoming" mail server. The incoming mail server would be the POP3 server

     

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    How do I access the FTP for my site?

    As a MyNetLink user, you have the privilege to publish a user home page of your own.

    Once you have created a home page and you want to post it on the server, you can upload it by following the steps listed below.

    Note: Before uploading your home page, make sure its file name is index.html. The uploaded page will appear at http://<yourdomain.com>/~<yourusername>/index.html.

    1. Launch your FTP application, wait for the FTP prompt.
    2. Type open <hostname>, press Return or Enter. (<hostname> stands for the site name or IP address of the site that will host your home page).
    3. Type your user name when asked for login name, then press Return or Enter.
    4. Type your password when asked for password, then press Return or Enter.
    5. Type cd web, then press Return or Enter. This takes you to the directory for your home page.
    6. Type put <path>/index.html, press Return or Enter. This uploads the file.
      (<path> stands for the directory location of your home page file on your local disk, and index.html should be the actual name of the file containing your Home page.)
    7. Type quit, then press Return or Enter. This terminates the file transfer session.
    8. Done!

    For more information on how to use FTP services, Click Here.

 

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How do I set up my email?

  • In an on-going effort to eliminate 100% of the SPAM  originating from our e-mail servers, we are requiring customers to authenticate  when sending mail.  By requiring people to authenticate while sending e-mail, only our customers will be able to use our mail servers.

    In order to make this change as painless as  possible, screen shots on how to configure Outlook  Express, Eudora Pro and Netscape Messenger are provided below. If you need assistance  reconfiguring your e-mail client, please call ( ) - for technical support.

  • Outlook Express:

    1) Open Outlook Express, and select Tools -> Accounts from the menu bar.

2) Select the account that you use with our services and then click on the properties button.

 

3.) Click on the “Servers” tab.

 

 

 

4) At the servers tab, put a check in the “My server required authentication” check box. Now simply click OK to close out of the properties palette and then click “close” to close the accounts window.

 

 

  • Eudora Pro:

    1) Open Eudora Pro and select Tools -> Options from the menu bar.

 

 

2) In the options window, click on the “Sending Mail” button. Put a check “Allow Authentication” check box.  All done!  Now just click OK to close out of the options window.

 

 

 

  • Netscape Messenger

    1) Open up Netscape Messenger and go to Edit -> Preferences

 

 

2) In the preferences window, select “Mail Servers” from the list of items on the side.

 

 

3) Where it says “Outgoing mail server user name:” enter the username you use to access your email account. Click “OK”.

 

 

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How Do I Access My Webmail?

  • Go to http://www.yourdomain.com/webmail to check from any computer with internet access.

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How Do I Access My Stats?

  • Go to http://www.yourdomain.com/stats to check from any computer with internet access.

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Who are some of your customers?

  • Click Here for a list of a few of our customers. We have provided web design and hosting services for all kinds of businesses.  Everything from race car engines to churches.

 

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Are there any scripts I am not allowed to run?

  • FormMail.pl

    The second most common cause for web servers being used to send SPAM is Matt Wright's FormMail script.

    Many people use his scripts - his FormMail.pl script for instance was downloaded 2 million times according to his own website.

    However, please note that Matt Wright is one of the most horrible PERL programmers under the sun and ever since 1997 FormMail.pl has had security issues which could be abused to trick your mail server into sending emails to anyone. Nowadays automated tools are available which scan the internet for servers and domains which run vulnerable versions of FormMail.

    If we find a FormMail.pl script on the server, we will remove it.

    I would not even recommend to go for the latest FormMail.pl because Matt Wright did not manage to fix it in the last five years, why should it finally be secure?

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I'm an SBC user and can't send e-mail.  What gives?

In Microsoft Outlook:

Click: Tools --> Accounts

 

Select your mail account, then click Properties

 

Click the Servers tab at the top, and change the outgoing mail (smtp) settings to the one shown below.

Click the settings button, and input your SBC account information.

 

 
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